Terms of service
TERMS OF SERVICE
Welcome to Nextgen Beauty. These Terms of Service ("Terms") govern your use of our website and your purchase of products from Nextgen Beauty.
By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
1. ABOUT NEXTGEN BEAUTY
Nextgen Beauty is an online store offering beauty, skincare, haircare and related products to customers in India.
We reserve the right to update product information, prices, availability and these Terms from time to time.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.
Product colours, packaging and appearance may vary slightly from the images shown on the website.
We reserve the right to correct errors, inaccuracies or omissions and to update product information at any time.
3. ORDERS
Placing an order on our website constitutes a request to purchase the selected products.
We reserve the right to accept, decline or cancel an order where necessary, including in cases of product unavailability, pricing errors, suspected fraudulent activity or other operational reasons.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to the applicable payment provider's processing timelines.
4. PRICES AND PAYMENTS
All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.
We may offer payment options including online payments and Cash on Delivery (COD), depending on availability.
Online payments are processed through third-party payment service providers. We do not directly store your complete card or banking credentials.
5. SHIPPING AND DELIVERY
Orders are shipped to serviceable locations within India.
Estimated delivery timelines may vary depending on the customer's location, product availability, courier services and other circumstances.
For more information, please refer to our Shipping Policy.
6. RETURNS, REFUNDS AND REPLACEMENTS
Returns, refunds and replacements are subject to our Return and Refund Policy.
Please do not send products back to us without first contacting our customer support team and receiving instructions.
7. CANCELLATION
If you wish to cancel an order, please contact us as soon as possible after placing the order.
An order may not be cancellable once it has been processed, dispatched or handed over to the delivery partner.
8. CUSTOMER RESPONSIBILITIES
You agree to provide accurate and complete information when placing an order, including your name, delivery address, phone number and email address.
You are responsible for ensuring that the delivery information provided by you is correct.
9. INTELLECTUAL PROPERTY
All content on the Nextgen Beauty website, including text, logos, graphics, images, product information and website design, is owned by or licensed to Nextgen Beauty or its respective owners and may not be reproduced or used without permission.
10. PROHIBITED USE
You agree not to misuse our website, attempt to gain unauthorised access to our systems, interfere with website functionality, or use our website for unlawful purposes.
11. THIRD-PARTY SERVICES
Our store may use third-party services such as payment gateways, shipping and logistics providers, technology providers and other service providers.
Your use of third-party services may also be subject to their respective terms and policies.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Nextgen Beauty will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, technical failures, payment-provider issues, natural events or other events outside our reasonable control.
Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.
13. PRIVACY
Your use of our website and the information you provide to us are also governed by our Privacy Policy.
14. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws applicable in India.
15. CHANGES TO THESE TERMS
We may update these Terms from time to time. The latest version will be published on this page.
16. CONTACT INFORMATION
For questions regarding these Terms or your order, please contact us through the contact information provided on our website.
Nextgen Beauty
Email: aadityakhandelwal12@gmail.com