Shipping policy

SHIPPING POLICY

Last updated: September 2026

At Nextgen Beauty, we aim to make your shopping experience simple and convenient.

1. Shipping Locations

We currently deliver orders within India.

2. Order Processing

Orders are processed after successful payment confirmation or confirmation of a Cash on Delivery (COD) order.

Orders are generally processed within the applicable processing time of our fulfillment and delivery partners.

3. Delivery Time

Delivery times may vary depending on your location, product availability, courier service, and other circumstances.

The estimated delivery time shown at checkout or communicated after placing the order is an estimate and not a guaranteed delivery date.

4. Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your order.

5. Tracking

Where tracking is available, tracking information may be provided to the customer after the order has been dispatched.

6. Delays

Delivery may occasionally be delayed due to circumstances beyond our control, including courier delays, weather conditions, public holidays, operational issues, or other unforeseen circumstances.

7. Incorrect Address or Unsuccessful Delivery

Customers are responsible for providing accurate and complete delivery information. If an order cannot be delivered because of an incorrect address, unavailable recipient, or repeated unsuccessful delivery attempts, additional charges or order cancellation may apply where applicable.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. Any return, replacement, or refund will be handled according to our Return and Refund Policy.

9. Contact Us

If you have any questions regarding your order or delivery, please contact Nextgen Beauty through the contact information provided on our website.